FAQs
What does Veteran Support Apparel do to help veterans?
In fact, we are a 501c3 nonprofit Veteran Support Network dedicated to serving veterans and their families in need! That is why we have spent countless hours sourcing high-quality, low-cost military and patriotic items & accessories. Check out our huge selection - we carry a wide range of products that are ready to ship to you.
As a nonprofit serving veterans and families in need, we want to find a creative way to raise funds to be able to help those veterans and families who are struggling. So we decided that this store was a great way to provide you with awesome t-shirts and other apparel for those who share our patriotic passion and empower you to help more veterans and families in need with the proceeds from your purchase! That is why we created Veteran Support Apparel.
Why can't I reach a live person by phone?
Currently, we offer support via e-mail and Facebook. Our support channels are manned by real human beings who are more than happy to help you with whatever questions or concerns you have!In recent months, we've transitioned away from phone support in order to provide the best service we can for our customers. We made the leap because it’s just not an efficient way for us to help people. Resolving an issue over the phone takes a lot longer than it does to resolve the same issue via chat or email. With keeping these matters on e-mail and the like, we also have an accurate record of what's been discussed already so you don't have to repeat yourself!
How can I report a page or site error?
You can report errors with pricing, site glitches, or anything else that looks off via the Contact Us page or email us at vsa@tcvsn.org. Try to include as much information as possible, such as browser and operating system information, so we can get to the bottom of it!
Thanks for your help!
Do you ship to military addresses?
We are able to ship to military addresses. All APO, FPO, or DPO packages will be shipped via USPS. Delivery may take up to 15-30 business days.
Please note: It is to be expected that the tracking stops showing updates once the order reaches
the applicable APO, FPO, or DPO hub. However, the order is continuing its journey.
What payment methods do you accept?
Our marketplace uses Shopify Payments and accepts most major credit cards, Apple Pay, Google Pay and Paypal. Please note, only one form of payment can be processed for each order.